Counter service creates barriers for people living with hearing loss due to plexiglass, masks, and background noise. ​A counter hearing loop system works as a great solution to reduce these barriers. Remember - accessibility is a human right.
The picture above is from an installation at the Halifax Stanfield International Airport.
What is a Counter Hearing Loop System?

​A counter hearing loop system consists of a microphone staff talk into attached to a hearing loop system that sits on a counter. It allows the audio signal to be picked up by people wearing hearing aids or cochlear implants with telecoils. This helps to reduce the negative effects on communication of background noise and reverberant rooms. Some systems also come with amplified handsets for people living with hearing loss who do not wear amplification.
LA-90 Portable Counter Hearing Loop
Audio Recording in New York Subway with Hearing Loop

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What Our Clients Are Saying

“When we started on this journey towards broader accessibility, we had a lot to learn. We thought first of visible physical disabilities amongst our patrons. Our first projects involved lifts and ramps. The need for hearing assist technologies is massive, in all public facilities, not just cultural. Our average patron is 50+ and many have hearing challenges. There isn’t another area of accessibility improvement we could embrace that will impact more of our patrons. Janine and her team facilitated our project in so many ways, from needs assessment to education to securing funding to installation. Now that the technology is in place, she and the team will help us introduce it to our community. The collaboration with Accessible Hearing Solutions was instrumental in bringing this vision to life. The company provided not only the technology but also comprehensive training for staff, ensuring they can assist patrons in making the most of the hearing loops and assistive listening technology. This partnership underscores the Pictou Cultural Hub’s broader mission to break down barriers and create a truly inclusive space for everyone.” — Troy Greencorn, deCoste Performing Arts Centre​

"I feel like you’ve really detailed the challenges that I’ve had/have. Thank you for that. I feel acknowledged and witnessed in a way that I haven’t before" - 2024 Client

"You have been so very responsive and helpful to me any time I reach out for help and, for that, I am very grateful." - 2023 Client

​"We’ve really been enjoying our setup in our Council Chambers, and how it has improved everyone’s ability to hear during meetings" - 2021 Client